Privacy and Cookie Policy

BASCO USA (“we,” “our,” “us”) values your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit bascousa.com, place an order, or interact with our team.

1. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: name, billing/shipping address, email, phone number, payment details.

  • Account Information: login credentials if you create an account.

  • Order Information: products purchased, purchase history, preferences.

  • Technical Information: IP address, browser type, device, cookies, and analytics data.

  • Communications: messages, emails, or feedback you provide to us.

2. How We Use Your Information

We use your information to:

  • Process and ship your orders.

  • Provide customer service and support.

  • Send order confirmations, invoices, and account updates.

  • Improve our website, product offerings, and services.

  • Personalize your shopping experience.

  • Comply with legal and regulatory requirements.

  • Send promotional emails or marketing (only if you opt in).

3. Sharing Your Information

We do not sell your personal information. We may share your data only with:

  • Service Providers: shipping carriers, payment processors, IT and marketing support partners.

  • Legal Compliance: if required by law, regulation, or government request.

  • Business Transfers: if our business is merged, acquired, or sold.

4. Cookies & Tracking Technologies

Our site uses cookies and similar tools to improve your browsing experience. Cookies help us:

  • Remember items in your shopping cart.

  • Recognize returning visitors.

  • Analyze website performance with tools like Google Analytics.

  • Deliver relevant ads and marketing.

You can manage or disable cookies through your browser settings. Please note: disabling cookies may affect site functionality.

5. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, update, or correct your personal data.

  • Request deletion of your data (“right to be forgotten”).

  • Opt out of marketing communications.

  • Limit certain types of data processing.

6. Data Security

We take reasonable measures to protect your data from unauthorized access, loss, or misuse. While no system is 100% secure, we use encryption, firewalls, and secure servers to safeguard your information.

7. Children’s Privacy

Our website and services are intended for business and professional use. We do not knowingly collect personal information from children under 13.

8. Third-Party Links

Our site may include links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies before sharing information.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us